Packages are generally dispatched within 2 days after receipt of payment and are shipped via regular AirMail shipment with tracking number. This delivering normally takes 3-7 days within Europe, 5-10 days within Europe (non-EU) and 5-15 days for oversea shipments.
You can also book the delivering with door-to-door facilities, such as DHL, TNT and similar. If you choose this delivery method an additional cost will be applied, so please contact us by contact form or email and inform us about your preferences.
Whichever shipment choice you make, we will provide you with a link to track your order online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas delivering fees vary according to total weight of the shipment. We advise you to group your items in one order, so shipping fees will be applied to only once.
Boxes are amply sized and your goods are carefully wrapped, so all, even fragile objects ar well-protected. Our company takes full responsibility in case of any damage or lost. Please contact us within 5 days if you received the goods in an unusable state. We can request from you the pictures of the box and the damaged items. We can also request you to forward these damaged items back to us: in this case your extra expenses will be covered by our side.